Privacy Policy

Effective Date: August 17, 2026

Introduction

Welcome to Stellix.

Your privacy matters to us. This Privacy Policy explains how Stellix may collect, use, store, and protect information when you browse our website, place an order, create an account, or communicate with us.

By using the Stellix website, you agree to the practices described in this Privacy Policy. If you do not agree with these practices, please discontinue use of our website.

Information We May Collect

When you interact with Stellix, we may collect information that is necessary to operate our online store, process orders, provide customer service, and improve your shopping experience.

Personal Information

Depending on how you interact with our website, this may include your name, email address, phone number, billing information, shipping address, account details, and other information you choose to provide to us.

Order and Transaction Information

When you purchase products from Stellix, we may collect information associated with your order, such as the products purchased, order details, delivery information, transaction-related details, and communications concerning your order or customer service requests.

Payment Information

Payments may be handled by third-party payment processors. Stellix does not intentionally retain complete payment card details on its own systems when payment processing is handled by an external provider. Your payment information may therefore be subject to the privacy practices and security procedures of the relevant payment provider.

Website and Device Information

When you access our website, certain information may be collected automatically. This can include your IP address, browser type, device type, operating system, pages viewed, and other technical information associated with your use of the website.

Cookies

Stellix may use cookies and comparable technologies to support essential website functions, remember certain preferences, maintain shopping cart functionality, understand website activity, and improve site performance.

You can manage cookies through the settings available in your web browser. Restricting or disabling certain cookies may affect some features of the website.

How We Use Information

Information collected by Stellix may be used for purposes such as:

Processing and managing customer orders.
Arranging product delivery and providing order-related updates.
Responding to questions, requests, and customer support inquiries.
Managing customer accounts where applicable.
Maintaining accurate order and business records.
Improving our website, products, services, and overall customer experience.
Maintaining website functionality, reliability, and security.
Identifying and addressing suspicious, unauthorized, or potentially fraudulent activity.
Meeting applicable legal, tax, accounting, and regulatory obligations.
Sending marketing or promotional communications when permitted by applicable law and, where required, with appropriate consent.

Cookies and Similar Technologies

Cookies allow websites to recognize certain information about a visitor’s browser and can help provide a smoother browsing experience.

At Stellix, cookies may be used to support shopping cart functions, remember preferences, understand how visitors interact with our website, and help us maintain and improve website performance.

You may choose to manage or disable cookies through your browser. Some parts of the Stellix website may not operate as intended if certain cookies are disabled.

When We May Share Information

Stellix does not sell or rent your personal information to third parties for their own independent marketing purposes.

We may provide relevant information to service providers or other parties when reasonably necessary to operate our business or fulfill services requested by you. Depending on the circumstances, these parties may include:

Payment processing services.
Shipping and delivery providers.
Website hosting and technical service providers.
Website analytics and performance services.
Customer support providers.
Professional advisers or service providers where appropriate.
Government agencies, regulators, courts, or other parties when disclosure is required or permitted by law.

We aim to limit the information shared to what is reasonably necessary for the applicable business, operational, or legal purpose.

Data Protection and Security

Stellix takes reasonable measures to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.

However, no website, online service, electronic transmission, or method of data storage can be guaranteed to be completely secure. While we work to protect information entrusted to us, we cannot guarantee absolute security.

Retention of Information

We generally retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include maintaining order records, providing customer support, handling returns or disputes, maintaining business and financial records, complying with applicable legal obligations, and enforcing our policies or agreements.

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

Your Privacy Choices and Rights

Depending on where you live and which privacy laws apply to you, you may have certain rights concerning your personal information.

These rights may include the ability to:

Request access to personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion of certain information where legally permitted.
Object to or request restrictions on certain forms of processing where applicable.
Withdraw consent where processing is based on your consent.
Unsubscribe from promotional communications.

If you would like to exercise a privacy right or have a question about the way Stellix handles personal information, please contact us using the details provided below.

Third-Party Services and External Websites

Stellix may rely on third-party services to support different aspects of our online store and business operations, including payment processing, shipping, hosting, analytics, security, and customer support.

Third-party providers may have their own privacy policies and terms governing how they handle information. We recommend reviewing those policies when using their services.

Our website may also contain links to websites or services operated by other companies. Stellix does not control those external websites and is not responsible for their content, security, or privacy practices.

Children’s Privacy

The Stellix website is not intended for children under the age of 13.

We do not knowingly seek to collect personal information from children under 13. If we learn that we have received personal information from a child under 13 without appropriate authorization, we will take reasonable steps to remove the information where required.

Updates to This Privacy Policy

Stellix may revise this Privacy Policy from time to time to reflect changes in our website, business operations, services, technology, or applicable legal requirements.

When changes are made, the revised version will be published on this page along with an updated effective date, unless a different approach is required by applicable law.

We encourage you to review this page periodically so you remain aware of how Stellix handles personal information.

Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, you can contact Stellix at:

Business Name: Stellix
Email: support@stellix.shop
Business Address: 799 S Long Beach Blvd, Compton, California 90221, United States
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT -7)

We will make reasonable efforts to review and respond to privacy-related inquiries in an appropriate and timely manner.